Can I also return my goods?
Yes, of course. You can find all information about returns here.
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Where can I redeem my voucher code?
When you reach “Checkout” during the purchase process, a question appears under the word Checkout (at the very top) asking if you want to enter a code.
Simply click on it and enter the code. Your discount will then be deducted from your total.
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Where can I find the contact details of the Raidersshop?
You can find our contact details here .
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Which payment methods are accepted?
The following payment methods are possible:
- Visa
- maestro
- Mastercard
- VPay
- Instant bank transfer with Klarna
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Where can I pick up the items if I have chosen local pickup as my shipping method?
Either after consultation (fanshop@raiders.at) in our office.
Stadionstraße 1b (Tivoli Stadium)
West side 2nd floor right
6020 Innsbruck
or
at a home game of your Raiders Tirol in the Tivoli Stadium at the fan stand.
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Why do you have such high shipping costs?
Unfortunately, due to the current situation, shipping and transport costs in Europe are relatively high. We are constantly striving to optimize our services and hope to be able to offer you better conditions soon.
Did you know that shipping is free on orders over 100 euros?! Check out our new KPro products . Maybe you'll find something suitable.
